Return Policy

Welcome to Grovyo ! This is Grovyo return's policy. Please Read the policy before returning the order.

Timeframe

Products can be returned within 7 business days from the date of delivery.

Condition of the Item

The item being returned is generally expected to be in its original condition, including packaging and any accessories.

Proof of Purchase

A valid proof of purchase, such as a receipt or order confirmation, is typically required to process a return.

Refund or Exchange

The return policy usually specifies whether the customer will receive a refund or if they can exchange the item for something else.

Return Method

The process for returning an item may vary. Some companies provide prepaid shipping labels, while others may require the customer to cover return shipping costs.

Exceptions

Some items may be non-returnable, especially if they are personalized, used, or fall into specific categories.